Real estate / Viewing scheduler
Qualify every enquiry and book the viewing without the back and forth.
Property enquiries arrive from portals, your website and social ads, often outside office hours. Negotiators spend much of the day chasing replies and swapping messages about times. A viewing scheduler responds straight away, asks the questions your team would ask and books a slot that suits both sides.
Where an agent helps
- 01
Respond and qualify
Replies to each enquiry promptly, confirms the property, and asks about budget, timing, financing position and whether the applicant has a property to sell, using the criteria your team sets.
- 02
Book viewings into real diaries
Offers open slots from your negotiators' calendars, books the viewing, sends confirmations and reminders, and handles reschedules without anyone picking up the phone.
- 03
Route the right leads to the right person
Serious applicants, valuation requests and anything unusual go to the relevant negotiator with a short summary, so the first call starts from what the agent already learned.
How it fits your tools
The agent connects to your CRM or property management software, the portals that send you leads, and the calendars your team already uses. Every conversation and booking is logged against the contact record. You decide which enquiries it handles alone, and your team can take over any conversation at any time. Each week it reports how enquiries were handled and where applicants dropped off.