Deployment / Into your environment
Into your systems, without disrupting them.
Deployment is where most agent projects break. We follow the same steps every time, so the agent arrives in your environment tested, documented and supervised.
How we deploy
- 01
Access and permissions
We agree exactly which systems the agent connects to and set up accounts with the narrowest permissions it needs. Credentials stay under your control.
- 02
Shadow running
The agent runs alongside your team on live traffic, drafting responses and actions that a person reviews before anything is sent.
- 03
Supervised launch
Once the drafts match what your team would do, the agent begins handling agreed cases on its own, with every action logged.
- 04
Handover pack
Your team receives a plain guide to what the agent does, how to pause it, how to take over and who to contact.
How we maintain
- 01
Weekly review
We read through escalations and misses, adjust instructions and data, and share what changed.
- 02
Change control
When your policies, prices or systems change, we update the agent and test it before the change goes live.